Terms and Conditions

Welcome to Kalawati Moti Mala. Once you use our website, you are agreeing and complying with the following terms and conditions:

Product Authenticity: All of our products including Moti Malas and Barati Swagat Malas are handcrafted products and there may be slight variances in products due to handwork and characteristics of natural pearl.

Orders & Pricing: Subject to change without notice. Orders may only be confirmed after payment is made. Kalawati Moti Mala reserves the right to cancel an order in the event of pricing or stock error.

Returns & Replacements: We do not accept returns (as we sell traditional wedding items) but we will replace any items damaged or incorrect provided notice is made within 24 hours of delivery.

Delivery timelines: We will endeavor to fulfill your orders by the PARTNER disposal date however, we cant control delays in delivery as it may be due to logistics or unforeseen conditions.

Intellectual property: Everything from content to product designs are proprietary to Kalawati Moti Mala, and reproduction of any sort after your purchase is prohibited.

Contact & Support: Please refer to our Contact page to submit any questions or queries. We always follow up and provide timely support and resolution.

By using our services, you agree to the terms stated above. Kalawati Moti Mala has the right to change any of these terms at any time without notice.

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